Privacy Policy

Effective Date: January 6, 2025

Welcome to DreamWeave - Sleeping & Meditation Sounds ("the App"), developed and operated by DascoxLabs ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. By using DreamWeave, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when you:

• Contact us for support or feedback
• Make in-app purchases (processed by Apple/Google)

1.2 Automatically Collected Information

When you use the App, we may automatically collect:

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: Features accessed, time spent in app, interaction patterns
• Crash Reports: Technical logs to help us improve app stability

1.3 Information Collected by Third Parties

Our advertising partners may collect information for personalized advertising purposes. See Section 4 for details.

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Processing Activity	Legal Basis
App functionality and preferences	Contract: Necessary to provide the service you requested
Crash reports and analytics	Legitimate Interest: To improve app performance and user experience
Personalized advertising	Consent: You can manage your preferences via the consent dialog
Purchase processing	Contract: Necessary to complete your transaction
Legal compliance	Legal Obligation: When required by applicable law

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the App
• Process in-app purchases and restore purchases across devices
• Analyze usage patterns to enhance user experience
• Diagnose technical issues and fix bugs
• Display advertisements (for free users)
• Respond to your inquiries and support requests
• Comply with legal obligations

4. Advertising and Third-Party Services

4.1 Google AdMob

We use Google AdMob to display advertisements in the free version of the App. AdMob may collect and process:

• Advertising ID (can be reset in device settings)
• IP address (for general location)
• Device information and app usage data
• Ad interaction data (views, clicks)

For more information about Google's data practices, visit: Google Privacy Policy

4.2 Google Play Services

We use Google Play Services for:

• In-app purchase processing
• App distribution and updates
• Crash reporting (Firebase Crashlytics)

4.3 Apple Services

On iOS devices, we use Apple services for:

• In-app purchase processing via App Store
• App distribution and updates

5. Cookies and Tracking Technologies

The App itself does not use cookies. However, our third-party advertising partners (Google AdMob) may use:

• Advertising Identifiers: Mobile advertising IDs (IDFA on iOS, GAID on Android)
• SDKs: Software Development Kits that collect usage and device data
• Pixels/Beacons: To measure ad performance

You can limit ad tracking through your device settings:

• iOS: Settings → Privacy & Security → Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

6. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

6.1 Service Providers

• Google (AdMob): For advertising services
• Apple/Google: For payment processing
• Analytics providers: For app improvement (anonymized data)

6.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States, where our service providers operate.

For EEA Users:

When we transfer data outside the EEA, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs): EU-approved contractual terms for data protection
• Adequacy Decisions: Transfers to countries deemed adequate by the European Commission
• Data Privacy Framework: For transfers to certified US companies

Google, our primary data processor, participates in the EU-US Data Privacy Framework and uses SCCs. More information: Google Compliance

8. Data Retention

We retain your information only as long as necessary:

• App preferences: Stored locally on your device until you uninstall the App
• Analytics data: Aggregated and anonymized, retained for up to 26 months
• Support communications: Retained for up to 2 years after resolution
• Purchase records: As required by law (typically 7 years for tax purposes)

9. Your Rights

Depending on your location, you may have the following rights:

9.1 For All Users

• Access: Request a copy of data we hold about you
• Deletion: Request deletion of your data
• Opt-out: Disable personalized advertising

9.2 Additional Rights for EEA Users (GDPR)

• Rectification: Correct inaccurate data
• Restriction: Limit processing of your data
• Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interest
• Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
• Lodge a Complaint: File a complaint with your local Data Protection Authority

9.3 For California Residents (CCPA)

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the "sale" of personal information (we do not sell data)
• Non-Discrimination: Equal service regardless of privacy choices

To exercise any of these rights, please contact us using the information in Section 13.

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption in transit (HTTPS/TLS)
• Secure coding practices
• Limited access to personal data
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be indicated by updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.

For significant changes, we will notify you through the App or other appropriate means before the changes take effect.